Essential Q & A

Back to the Basics

Without further ado, we give you a sampling of the essential Frequently Asked Questions Team NATCO receives from our potential customers. (See HERE for our full Q&A.)

Do you have available carriers in my region?
Most probably yes: We have more than 9,000 carriers who have previously worked with NATCO. We are continuously prescreening and adding carriers to our network, adding some 75 new carriers per month.

How much do you charge?
Every quoted load is based on your requirements and specifics. This depends on reviewing those specs and requirements for the order; we determine your priorities and proceed from there.

How much time do you need?
We can turn around basic quotes in about 30 minutes. If you have particular, specific requirements, most often we’ll still produce a quote by EOD.

Where are you located?
NATCO’s headquarters are in Arlington, Texas; with today’s technology, our reach is truly national in scope.

What kinds of equipment and services can you provide?
NATCO’s capabilities are extensive and include:

• Overdimensional & Overweight

• Flatbeds

• Dry Vans

• Reefers

• Local

• High Value Commodities

• Specialized

• Expedited

• Team Drivers

• Produce/perishables

• Hazmat

• Mexico/Canada

How quickly can I initiate a delivery?
Depending on the market statistics, average coverage is most often located within 2-3 hours for a standard legal move and we can typically initiate within 24-48 hours. That said, we specialize in rush orders. Contact us at (800) 846-2826, and we’ll readily work with you.

The NATCO Difference: We proactively assess market statistics to evaluate availability. This allows us to tap the pulse of trends and provide shorter lead times.

How do I pay?
We have various options, including credit cards and a credit application packet to establish credit with us.

What are your certifications?
Cori Eckley, NATCO’s vice president of operations, is a Certified Transportation Broker, the highest broker certification and the most widely recognized distinction in the transportation industry.

NATCO is a proud member of the TIA: Transportation Intermediaries Association — the gold standard of 3rd-party logistics groups.

What if I need to reach you at off hours?
The NATCO team is on call 24/7. Messages are forwarded from voicemail to email. We ALWAYS have access to and respond to your communications.