November 27, 2024 November 27, 2024Categories Customer Service Freight LogisticsTalkin’ TurkeyNot just the turkey: we know that most everything on your Thanksgiving table was delivered by the trucking industry.
June 14, 2024 June 14, 2024Categories Customer ServiceThe NATCO Differential, Part IIIThere are a number of reasons why deliveries are delayed. Most delays, however, are caused by a communication problem.
May 17, 2024 May 17, 2024Categories Customer ServiceEssential Q & AWithout further ado, we give you a sampling of the essential Frequently Asked Questions Team NATCO receives from our potential customers.
May 3, 2024 May 3, 2024Categories Customer ServiceThe BasicsWe know that our 90% rate of repeat business is based to a great extent on how we demonstrate our approach to each of these five key areas.
February 15, 2024 February 15, 2024Categories Customer ServiceTransportation Life Lessons: 2024 EditionNATCO VP Cori Eckley gives us 25 insights on her experience in third-party logistics, what's for lunch, and the Cowboys. Here we go...
January 31, 2024 January 31, 2024Categories Customer ServiceSpeed TrapsMaking the travel center speed and the experience easier is a bit like moving freight from Point A to Point B without a traffic jam, yes?
December 28, 2023 December 28, 2023Categories Customer Service Freight LogisticsRolling into 2024We close 2023 with a huge shout-out to our drivers, dealing with roads & egos, the long hours & the grumpy short-order cook.